Patient Satisfaction Rating of Gastrointestinal Endoscopy Services
To continually monitor and improve patient satisfaction with gastronintestinal (GI) endoscopy services, Cedars-Sinai provides all patients with a survey when they leave the GI Endoscopy Laboratory.
A willingness to recommend a service to family and friends is a strong indicator of a patient's satisfaction with the services he or she has received.
Patients at the GI Endoscopy Laboratory were asked to select one of the following answers regarding their willingness to recommend Cedars-Sinai GI Endoscopy Laboratory to family or friends:
- Yes, definitely.
- Yes, somewhat.
- No.
The table below reflects the responses of patients treated at the GI Endoscopy Lab in 2007.
| Patient Satisfaction Survey Results: | 2007 |
| Willingness to Recommend Cedars-Sinai Endoscopy Services: Percentage of patients who answered, "Yes, definitely" when asked if they would recommend Cedars-Sinai Endoscopy Services to their family and friends. | 100% |
