
Cedars-Sinai Medical Center was one of 22 California organizations recognized for performance excellence by the California Awards for Performance Excellence (CAPE). The awards program is administered by the California Council for Excellence.
The award program recognizes organizations showing continuous improvement and superior performance in seven key areas: leadership, strategic planning, customer and market focus, measurement/knowledge management, human resources, process management and business results.
It is modeled after the Malcom Baldrige National Quality Program.
Denise Shields, Chair of the CAPE Award, stated, "The Baldrige Award at both the state and national level have the same criteria. The criteria are rigorous and organizations that apply are putting themselves through the most respected and demanding filter in the country. To win this award on any level is worthy of tremendous respect."
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